How can we help
Answers to the questions members ask most. Cannot find what you need? We are one email away.
Getting started
MyNest is a dating app for adults who want genuine connections with people nearby. You build a profile around your interests and what you are looking for, like the people you are drawn to, and start chatting when the feeling is mutual.
Yes. Creating a profile, discovering people, liking (up to 100 a day), seeing who liked you, rewinding, incognito mode and every search filter are free. Credits are only used for a few extras, and you can earn them for free by watching short ads or inviting friends.
When you and another member both like each other, you match and a conversation opens. You can also send a Super Like to stand out.
MyNest is strictly for adults aged 18 and over. Profiles that appear to belong to someone younger are removed, and anyone can report them from the profile menu.
MyNest is built for iPhone and Android. The app is in English, and you can list the languages you speak on your profile so people who share them can find you.
Credits and purchases
Credits unlock a few extras: sending messages (1 credit each, until you have both replied), unlocking a private photo (2 credits), revealing a social handle (5 credits) and sending a Super Like (3 credits).
Once you have both sent a message in a conversation, every message after that is free, for good. Until then each message uses 1 credit, which keeps first messages thoughtful and cuts down spam.
1,000 credits cost $4.99 and 10,000 credits cost $12.99 (US prices; the App Store and Google Play show the price for your country). Credits are one-time purchases. There is no subscription and nothing renews.
No. Credits you buy never expire. Some bonus credits, such as promotional credits, can have an expiry date, and we remind you a week before they expire.
Watch a short rewarded ad for +2 credits (up to 3 an hour and 10 a day, with a 2-minute break between ads), or invite friends and earn 5 credits for each friend who joins and completes their profile.
Purchases are handled by the App Store or Google Play, so refund requests go through them. If a purchase is refunded, the credits it added are removed from your balance. Requests to see a private photo that are not answered within 72 hours are refunded automatically.
Privacy, safety and your account
You choose the visibility of each of your 8 photos: everyone, matches only, only you, or unlockable with credits. Change it anytime from Edit photos. Our moderation team reviews new photos within 24 hours.
Never. MyNest only uses an approximate location, and other members only see a rough distance such as “3 km away”. Location is optional: you can share it, choose your city by hand instead, or skip it.
Open their profile or chat, tap the menu and choose Report or Block. Reports are confidential and the other member is never told who reported them.
Yes. Pause your account from Settings. New people will not see you, and your matches and chats remain until you resume.
Your profile is hidden right away and your account is scheduled for deletion. Sign back in within 30 days if you change your mind; after that your photos, profile, matches and messages are permanently removed.
Email info@iplust.in. We usually reply within one business day.
Still need help
Email us from the address on your account and tell us what is going on. We usually reply within one business day.
info@iplust.in