How can we help
Answers to the questions members ask most. Cannot find what you need? We are one email away.
Getting started
MyNest is a social app for meeting people nearby through real plans. Explore what is happening around you, ask to join a plan, or post your own and choose who comes along. Local groups bring people with the same interests together, each with its own activities and group chat.
You can also browse people nearby on Home, where every profile shows what that person is planning next. When two people like each other, a one-to-one chat opens.
Yes. Creating a profile, exploring plans, creating and joining plans, joining and starting groups, Safe Meet, liking people (up to 100 a day) and seeing who liked you are all free. Credits are only used for messages and a few extras, and you can earn them for free by watching short ads or inviting friends.
On Home you see people nearby, each with their next plan. When you and another member both like each other, a one-to-one chat opens. You can also send a Super Like to stand out.
MyNest is strictly for adults aged 18 and over. Profiles that appear to belong to someone younger are removed, and anyone can report them from the profile menu.
MyNest is built for iPhone and Android. The app is in English, more languages can be added over time, and you can list the languages you speak on your profile so people who share them can find you.
Plans, groups and Safe Meet
A plan is something you want to do with other people: a morning run, a board game night, a food walk, a study session. It has an activity, a public place such as a café, park, library or gym, a time and a number of spots. You can post a plan up to 30 days ahead and host up to 5 upcoming plans at a time.
Open a plan and tap Ask to join. You can add a short note. The host decides who comes, and you get a notification when you are accepted. If the host turned on a group chat, you can talk with everyone going once you are in.
Everyone who can see a plan sees the place name, the city and a rough distance. The exact meeting point and the host's notes are shared only with the people the host accepts. The area of a plan is rounded to about 1 km before it is stored.
Happening Now shows plans near you that start within the next 3 hours or are already under way and still have spots. Plan Overlap tells you when someone within about 3 km posts a plan at the same time as yours, so two small plans can become one.
Groups are local communities around an interest, such as a run club or a board game night. Each has its own upcoming plans, house rules, an owner and moderators, and a group chat. A group can be open to everyone, ask people to request to join, or be private and by invitation only. You can run up to 3 groups once your account is a few days old.
Before meeting people from a plan, save up to 3 trusted contacts and start Safe Meet with a check-in time. MyNest reminds you to check in. If you have not checked in 20 minutes after that time, we email your contacts the plan's name, the place, the city, the time and your first name. The exact meeting point is only included if you choose to share it for that plan. Safe Meet is not an emergency service: in an emergency, call your local emergency number.
No. Creating, joining and hosting plans, joining or starting groups and using Safe Meet are free. Messages in a group or plan chat use 1 credit each, the same as a direct message.
Credits and purchases
Credits are used for messages and a few extras: a direct message (1 credit, until you have both replied), a message in a group or plan chat (1 credit), unlocking a private photo (2 credits), revealing a social handle (5 credits) and sending a Super Like (3 credits). Plans, groups and Safe Meet are free.
A one-to-one chat becomes free for good once you have both sent a message. Until then each message uses 1 credit, which keeps first messages thoughtful and cuts down spam. Messages in group and plan chats use 1 credit each.
1,000 credits cost $4.99 and 10,000 credits cost $12.99 (US prices; the App Store and Google Play show the price for your country). Credits are one-time purchases. There is no subscription and nothing renews.
No. Credits you buy never expire. Some bonus credits, such as promotional credits, can have an expiry date, and we remind you a week before they expire.
Watch a short rewarded ad for +2 credits (up to 3 an hour and 10 a day, with a 2-minute break between ads), or invite friends and earn 5 credits for each friend who joins and completes their profile.
Purchases are handled by the App Store or Google Play, so refund requests go through them. If a purchase is refunded, the credits it added are removed from your balance. Requests to see a private photo that are not answered within 72 hours are refunded automatically.
Privacy, safety and your account
You choose the visibility of each of your 8 photos: everyone, matches only, only you, or unlockable with credits. Change it anytime from Edit photos. Photos must follow our guidelines, and our moderators remove reported photos that break them.
Never. MyNest only uses an approximate location, and other members only see a rough distance such as “3 km away”. Location is optional: you can share it, choose your city by hand instead, or skip it.
Open their profile, a chat, a plan or a group, tap the menu and choose Report or Block. You can also report a single message, including in a group chat. Reports are confidential and the other member is never told who reported them.
Yes. Pause your account from Settings. New people will not see you, and your matches and chats remain until you resume.
Your profile is hidden right away and your account is scheduled for deletion. Sign back in within 30 days if you change your mind; after that your photos, profile, matches and messages are permanently removed.
Email info@iplust.in. We usually reply within one business day.
Still need help
Email us from the address on your account and tell us what is going on. We usually reply within one business day.
info@iplust.in